My loved one has passed away. What do I do with their Petal account?

Dealing with the logistics of a loved one’s finances can be a painful task, so we’ll do our best to make settling their account as easy as possible.

Please send us a copy of the member’s death certificate, and include your full name, address, your relationship to the member, and your contact information via email to support@petalcard.com or by mail to the following address:

Petal Card Inc.

MSC - 1666931

P.O. Box 105168

Atlanta, GA 30348-5168

Once we receive this information, we’ll send you a confirmation of account closure and any next steps to the address you provided.

We’re here to help you along the way, so if you have any questions or need support, please don’t hesitate to contact us.

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