I found an error on my statement. What do I do?

Give us a call at 1-855-697-3825 and we will look into the issue for you.

You can also send us an email to support@petalcard.com from the email address you use to log in to Petal or via mail to the following address:

Petal Card Inc.

MSC – 166931

P.O Box 105168

Atlanta, GA 30348-5168

If you send us this information via email or mail, please include as much detail as possible including a detailed description of the error, the date, amount, and reason for the error.

We’ll keep you updated while we investigate and we’ll let you know the outcome by sending you a letter in the mail when we complete the investigation.

If we blocked your card, you won’t be able to use it until the new one arrives. Until then, you should prepare to use another means of payment.

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