I keep receiving calls from SIMM. Who are they?
SIMM Associates is our partner collection agency. SIMM Associates helps us by contacting Petal members who are past due on their account to collect payments.
How can I stop collections from calling me?
Give us a call at 1-855-697-3825 or send us an email at email@example.com, and we can have those calls stopped for you.
When will I be sent to collections?
The collections process varies—it depends on many factors, and it is always assessed individually. As long as you make at least the minimum payment each month, your account will remain in good standing.