How can I protect myself against fraud?

Here are a few steps we recommend taking to protect yourself against fraud on your Petal account:

  1. Create a unique password that you use only for your Petal account.
  2. Only access your Petal account from your phone or a secure web browser and never share your account details.
  3. Pay attention to notifications you receive from Petal to ensure you’re alerted to any fraudulent activity.
  4. Contact us right away if your card has been lost or stolen, if you suspect your account is compromised, or if you have not received your card in the mail after 10 business days.
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