What do I do if my card was lost, stolen, or damaged?

Don’t worry—we’ll help get everything straightened out.

If you misplaced your card but there’s a chance you may find it, you can freeze it directly in the Settings tab of your Petal dashboard. If you find it, you can go back to your Settings and unfreeze it so you can keep using Petal as you normally would.

If your card is permanently lost or stolen, head to the Settings tab of your Petal account to freeze your card. Then give us a call at 1-855-697-3825. We’ll secure your account and send you a new card.

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