The payment towards your Petal account could have failed for a variety of reasons, like insufficient funds in your bank account or an error with the bank or account details.
To see why your payment may have failed, first log in to your bank’s website or app and look at your account to make sure you have the amount needed to process the payment.
If you tried to process a payment for an amount greater than what you had available in your bank account, you can schedule a new payment for an updated amount, so it will be processed successfully.
If that doesn’t seem to be the issue and you’re still not sure why the payment failed, we recommend contacting your bank to look into the issue.
Once the issue has been resolved, you can try again to make a payment through your Petal Dashboard.