I need help with my invite code

Where can I find my invite code?

You can find your invite code on the invitation that you received in the mail. Only those who have received an offer in the mail have an invite code. It’s labeled as your “invite code” and is a series of 10 letters and/or numbers listed in the following format: XXX-XXX-XXXX.

Make sure you hold onto your physical invitation! Unfortunately, there’s no way for us to recover your invite code if you lose it. 

How do I use my invite code?

Go to www.petalcard.com/invite and enter your last name and invite code exactly as it appears on your invitation to activate your offer. Once you enter your invite code, just follow the prompts on the screen to finish your application!

My code isn’t working

If your code isn’t working, follow these steps:

    • Double check that the last name and code you’re entering match the information on your invitation— it needs to be exactly the same.
    • Make sure the expiration date on the invitation you received has not passed.
    • If that still doesn’t work, please reach out to support@petalcard.com so we can investigate.

I forgot to enter my code and started an application, can I start over?

As long as you haven’t finished the pre-approval process or submitted your full application, you can start again with your invite code. Just head to www.petalcard.com/invite and enter the information from your invitation to activate your offer and finish the application. After you activate your offer with your invite code, you also want to make sure you enter your personal information exactly the same as when you first started the application. 

If you’ve completed the pre-approval process or submitted your full application, you won’t be able to use the invite code, even if your application is pending. This also means that the rate you were offered in the mailer is not guaranteed to match what you’re offered in the standard application.

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