Why can’t I see my credit score in the app?

There are a few reasons you may not see your credit score in the Petal app:

  1. You may not have a credit score yet. If you’re new-to-credit, you may not see your score in the Petal app because you don’t have one yet! To get a credit score, you’ll need to have a credit history. Use your Petal card responsibly and watch your credit score bloom!
  2. We’re having issues reading your report. Occasionally, we run into issues retrieving information from your credit report—don’t worry, it doesn’t mean your credit report is wrong, it just means we’re having some trouble connecting. You can also check your credit report here for peace of mind.
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