How to take a screenshot

At Petal, we're dedicated to investigating any technical issues you may have. The most helpful piece of information you can give us to help resolve a technical issue is a screenshot of any error message or snag with the website that you're seeing. This helps us get the best idea of what's going on so we can get to the bottom of the issue as soon as possible. We've included some instructions on how to take screenshots on your device below:

How to take a Screenshot on a Mac:

 

If you want to take a screenshot of your entire screen: Press the shift, command, and 3 keys at the same time. A picture of your entire desktop screen should appear as a .png file right on your desktop.

 

If you want to take a screenshot of only a portion of your screen: Press the shift, command, and 4 keys at the same time. Your mouse cursor should change to a crosshair. Now, you can click and drag the crosshair to select the area of the screen you want to capture. When you let go of the mouse, the portion of the screen you took a picture of should appear as a .png file right on your desktop.

 

How to take a Screenshot on an iPhone:

 

If you want to take a screenshot of your iPhone screen: Click the home and power buttons at the same time. The phone will take a photo and automatically save it to your camera roll.

 

How to take a Screenshot on an Android Phone:

 

If you want to take a screenshot of your Android phone screen: Most Android phones will take a screenshot if you press and hold the power and volume down buttons at the same time. But each phone is a little different. Take a look at this article for instructions on taking a screenshot with your specific phone model.

 

How to take a Screenshot on a PC:

 

Tip: Depending on what computer model you have, the print screen button may be labeled Print Scrn, Prnt Scrn, Prt Scrn, Prt Scr, Prt Sc, or Pr Sc. The button is typically located near the upper right side of your keyboard.

 

If you want to take a screenshot of your entire screen: Hit the Print Screen button on your keyboard. This will copy a picture of your entire screen so that you can paste the picture into another program (like an email, Microsoft Paint, or Microsoft Word). To paste the picture, simply right click and select paste from the drop-down menu, or hit control v.

 

If you want to take a screenshot of a single window or page on your screen: Hit the Alt and Print Screen buttons at the same time. This will copy a picture of the window you selected so that you can paste the picture into another program (like an email, paint, or Microsoft Word). To paste the picture, simply right click and select paste from the drop-down menu, or hit control v.

 

If you are using Windows 8 or newer: Hit the Windows and Print Screen buttons at the same time to take a screenshot. The computer will automatically take a photo of your entire screen and save it in a folder for you. To find the picture, simply look at your pictures filed under “screenshots” on your computer.



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