Payments
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Adding Bank Accounts
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Why do I need to refresh my bank account connection?
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Why do I need to upload bank statements or a voided check?
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I tried to add my bank account using the account and routing number, but got an error message. How do I add this account?
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How do I hide or remove a bank from my Petal account?
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Now that I've been approved, what are the benefits of linking my accounts?
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Known Bank and Financial Institution Connection Issues
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How do I add a payment source to my Petal account?
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Why do I need to refresh my bank account connection?
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Making Payments
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When are payments due?
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Where can I see my minimum payment amount and when it's due?
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How do I find out if I have a payment due or if I’ve already made a payment?
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How much will I owe each month?
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How can I pay my Petal card bill?
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How do I schedule or cancel a payment?
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Can I write a check from a different checking account than the one I signed up with?
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I just made a payment. When will it be reflected on my account?
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Can I schedule a payment now for a later date?
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Can I make a payment even if I don’t have a payment due?
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How much should I pay?
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What is the minimum payment due each month and how is it calculated?
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Can I schedule two payments at the same time?
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Can I cancel a scheduled payment?
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Can I make a payment from a savings account?
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When are payments due?
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Payment Troubleshooting
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AutoPay
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Collections and Late Payments