Managing Your Account
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Fraud and Disputes
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How can I dispute a charge?
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Disputing a Charge
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Tips for contacting the merchant about a purchase
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Protecting your account against fraud
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What should I do if I think my card or account was compromised?
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I think my identity was stolen and someone created a Petal account in my name. What should I do?
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How can I file a dispute with the credit bureaus?
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How can I dispute a charge?
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Account Changes
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Issuing, Activating, and Canceling Cards
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I got my card in the mail! How do I activate it?
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How long will it take to get my card in the mail?
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Why was my Petal account closed?
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What do I do if my card was lost, stolen, or damaged?
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How do I destroy a deactivated card?
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How do I freeze or block my card?
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How do I close my account?
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My card expired and I don’t have a new one yet.
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I got my card in the mail! How do I activate it?
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Updating Account Settings