Using Petal
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APRs, Interest, and Credit Limits
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Transactions
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Why aren't my new purchases showing up in my Current Balance?
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What is a pending transaction?
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There’s a pending transaction on my account with a different amount than my purchase.
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I’ve had a pending transaction for over 5 days. What should I do?
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Why was my card declined?
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I have a positive credit on my account. Can I get this money refunded?
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I got a refund on a purchase that meets the minimum payment this month. Do I still need to pay?
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Why aren't my new purchases showing up in my Current Balance?
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Account Features
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Can I earn cash back with Petal?
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What is Leap?
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I have AutoPay set for a custom amount. What is the deal with the “pay at least the minimum” option?
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How does the contactless feature of the Petal card work?
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How does the Insights page work?
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About using the Spending Planner
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Credit score in-app
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Where does Petal get my credit score?
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Do Petal cards have any benefits?
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Do I need a smartphone to use my Petal card?
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Is Petal's website and mobile app safe?
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Does Petal have a mobile app?
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Does Petal support Apple Pay, Google Pay, or Samsung Pay?
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How do I use the payment slider?
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Can I earn cash back with Petal?
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Statements